Episode 19 - S2 - ISO 9001 - Non-Conformances and Corrective Actions Part 1

In this episode of the Quality Hub podcast, host Xavier Francis discusses Non-Conformances and Corrective Actions with Suzanne Strausser and Suzanne Weber-Smatko from Core. They explore the nature of Non-Conformances, emphasizing the importance of timely documentation and addressing the underlying issues they indicate. In addition, they explain the difference between Non-Conformances and Corrective Actions, noting that not all Non-Conformances necessitate Corrective Actions, which are reserved for more significant problems. The episode sets the stage for the next part of the series, which will delve deeper into Corrective Actions and root cause analysis.

Helpful Resources:

Clause 8.7.2 of ISO 9001:2015 - https://www.thecoresolution.com/clause-8-7-2-iso-9001-2015-explained

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

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