Episode 21 Part 1 - ISO Audits – What Registrars Look for Part 1

In this episode of "The Quality Hub: Chatting with ISO Experts," host Xavier Francis interviews AJ Puylara, National Sales and Marketing Manager at NQA, a global certification body. AJ shares his experience in the ISO industry and discusses the ISO certification process. He highlights the steps involved, including engaging with a third-party ISO consultant or registrar and conducting a gap assessment among others. The discussion covers the importance of clear communication regarding scope determination. The podcast also outlines the stages of ISO certification audits, from the initial stage one focused on documentation review to the stage two audit assessing adherence to policies and procedures. Listeners are invited to tune in to Part 2 for further insights on audit findings and continuous improvement.

Helpful Resources:

www.nqa.com

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