Episode 30 -ISO 9001 - The Best of Continual Improvement

In this “Best Of” Quality Hub podcast, host Xavier Francis discusses the importance of continuous improvement within an ISO standard with various experts. The experts emphasize the need to sustain a quality management system after certification by documenting initiatives and improvements, conducting regular internal audits, and engaging employees at all levels. They highlight the importance of fostering a culture of continual improvement, effective communication, and engaging frontline workers. External auditors scrutinize an organization's commitment to continuous improvement by evaluating its effectiveness in addressing customer satisfaction and responding to non-conformities. The podcast emphasizes that ISO certification is not just about obtaining a piece of paper but is an ongoing process that transforms the culture of an organization.

Helpful Resources:

Continual Improvement:  https://www.thecoresolution.com/iso-9001-clause-10

For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015

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ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1

Articles: https://www.thecoresolution.com/free-learning-resources

ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting